COMPANY

HISTORY

Rob Hoover founded Quality Assurance Management, Inc. and later transferred ownership and the position of President to Janice Hoover while taking the position of VP Strategic Planning. QAM has been a Women Business Enterprise since 2007, adding value to customers whose goals include increasing women and minority contractor business.

HISTORY

Rob Hoover founded Quality Assurance Management, Inc. and later transferred ownership and the position of President to Janice Hoover while taking the position of VP Strategic Planning. QAM has been a Women Business Enterprise since 2007, adding value to customers whose goals include increasing women and minority contractor business.

CORE VALUES

QAM believes in a culture based on integrity and consistency.  

Integrity is performing, evaluating, and reporting tests and inspections to specifications and acceptance standards under any and all project conditions. Integrity also includes management and employees conducting business and providing services in accordance with our ethical standards.

Consistency is providing services in accordance with the QAM Quality System Program and utilizing technology that produces long term reliable results.

QAM believes in a culture based on integrity and consistency.  Integrity is performing, evaluating, and reporting tests and inspections to specifications and acceptance standards under any and all project conditions. Integrity also includes management and employees conducting business and providing services in accordance with our ethical standards. Consistency is providing services in accordance with the QAM Quality System Program and utilizing technology that produces long term reliable results.

EMPLOYEES

QAM employees stand out among the rest. With an average tenure of 10 years, it is our employees’ experience and commitment to quality (as well as QAM’s core beliefs) which ensures customer projects are successfully completed. 

VT Level 2 inspectors have the experience and industry knowledge to determine acceptance of materials, documentation, welding, installation, testing, and system cleaning; all while strictly adhering to project specifications, standards, and applicable piping codes.

Test technicians have the experience and technical knowledge to perform leak and analytical testing in accordance with project specifications. Their extensive experience also gives them the ability to troubleshoot various systems, should they not reach the desired specification.

QAM believes in a culture based on integrity and consistency.  Integrity is performing, evaluating, and reporting tests and inspections to specifications and acceptance standards under any and all project conditions. Integrity also includes management and employees conducting business and providing services in accordance with our ethical standards. Consistency is providing services in accordance with the QAM Quality System Program and utilizing technology that produces long term reliable results.

SAFETY

QAM is committed to providing employees with environmental safety & health programs, training, procedures, resources, and management support. We work hard to promote a work environment that is conducive to quality, safety, and integrity. These 3 things are essential for the success of each employee, the company, and our customers.

QAM safety programs and in-house training courses implement real project exposure. These also equip employees with crucial knowledge for the identification, elimination, and/or control of hazards. 

QAM is committed to provide employees with environmental, safety & health programs, training, procedures, resources and management support that promotes integrity and safety to be incorporated into daily tasks. Quality and safety are essential for the success of each employee, the company and our customers.

QAM safety programs and in-house training courses specifically target real project exposures and provide employee knowledge for the identification, protection, elimination, and/or control of hazards. 

TECHNOLOGY

QAM has made the investment in technology and has implemented a fully Electronic Documentation System (EDS) which allows for reports and project data to be created via tablet or laptop and either shared, audited, or distributed in real time from any location.

PreVal analyzes field entered inspection data on an hourly basis against QAM inspection reports and verification records to ensure ISO drawing weld data has been inspected and accepted for every weld made on each ISO drawing. The system produces daily welding statistics for each fabrication location including defect summaries, rejection rates, inspection type and results. The system is designed to streamline ISO drawing validation by searching for single or multi-text strings to locate QAM inspection reports / verification records and provide links to validated documents such as welding operator qualifications, material test reports, material certificates of conformance, machine calibration certifications, welding gas certificates of analysis, etc. in seconds.

QAM has made the investment in technology and has implemented a fully Electronic Documentation System (EDS) which allows for reports and project data to be created via tablet or laptop and either shared, audited, or distributed in real time from any location.

PreVal analyzes field entered inspection data on an hourly basis against QAM inspection reports and verification records to ensure ISO drawing weld data has been inspected and accepted for every weld made on each ISO drawing. The system produces daily welding statistics for each fabrication location including defect summaries, rejection rates, inspection type and results. The system is designed to streamline ISO drawing validation by searching for single or multi-text strings to locate QAM inspection reports / verification records and provide links to validated documents such as welding operator qualifications, material test reports, material certificates of conformance, machine calibration certifications, welding gas certificates of analysis, etc. in seconds.

QUALITY SYSTEM

The Quality System Program (QSP) sets our quality standards, policies, procedures, and documentation for company operations and services provided to our customers. The QSP is the foundation for all of the company’s programs involving  SOPs, Project Quality Plans, EDS, PreVal , equipment maintenance and calibration, employee training, CAPA, an document change control.

The Quality Manager administers the QSP, performs project audits, updates SOPs and workflows, evaluates employee feedback on process and technology improvements.

QAM continuously strives to improve processes through field communication, internal audits, reliability evaluations, training, and technology improvements.

The Quality System Program (QSP) sets our quality standards, policies, procedures, and documentation for company operations and services provided to our customers. The QSP is the foundation for all of the company’s programs involving  SOPs, Project Quality Plans, EDS, PreVal , equipment maintenance and calibration, employee training, CAPA, an document change control.

The Quality Manager administers the QSP, performs project audits, updates SOPs and workflows, evaluates employee feedback on process and technology improvements.

QAM continuously strives to improve processes through field communication, internal audits, reliability evaluations, training, and technology improvements.

TRAINING

Industry-specific training programs have been developed to provide inspectors and technicians with the knowledge base required to perform inspections and system certification testing.

QAM utilizes an internal Standard Written Practice developed to specifically address the qualification and certification requirements for NDT personnel.

QAM also provides training courses in materials of construction and traceability, welding documentation, weld inspection, installation verification, and TOP documentation. We share our experiences and provide solutions to real project challenges.

Industry specific training programs have been developed to provide inspectors and technicians the body of knowledge required to perform inspections and system certification testing.

QAM utilizes an internal Standard Written Practice developed to specifically address the qualification and certification requirements for NDT personnel.

QAM also provides training courses in materials of construction and traceability, welding documentation, weld inspection, installation verification, and TOP documentation. We share our experiences and provide solutions to real project challenges.

EQUIPMENT DEPARTMENT

An extensive inventory of testing and inspection equipment allows QAM to meet the demands of the largest projects.

The inventory includes industry leading equipment manufacturers such as GE, Olympus, Mahr, SPI, Meeco, ServoMex, Peak Laboratory, Alcatel, Inficon, PMS, and more.  

Our Equipment Manager ensures all inspection and analytical equipment is maintained and calibrated, in accordance with our Quality System requirements, before sending it to the job site.

An extensive inventory of testing and inspection equipment allows QAM to meet the demands of the largest projects.

The inventory includes industry leading equipment manufacturers such as GE, Olympus, Mahr, SPI, Meeco, ServoMex, Peak Laboratory, Alcatel, Inficon, PMS, and more.  

Our Equipment Manager ensures all inspection and analytical equipment is maintained and calibrated in accordance with our Quality System requirements before it ships to the job site.

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